ℹ Yeh Privacy Policy batati hai ki BimaSarathi (www.bimasarathi.in) aapki personal information kaise collect, use aur protect karta hai.
1. Information We Collect
Personal Information
Jab aap register karte hain ya services use karte hain, hum collect karte hain:
- Name, mobile number, email address
- Date of birth, gender, address
- Vehicle registration numbers
- Aadhaar number, PAN number (KYC ke liye)
- Bank account details (claim settlement ke liye)
Automatically Collected Information
- IP address, browser type, device information
- Pages visited, time spent, clicks
- Location data (agar permission di ho)
2. How We Use Your Information
- Insurance quotes generate karne ke liye
- Policy issuance aur renewal alerts ke liye
- Claim processing mein madad ke liye
- KYC verification ke liye
- Customer support provide karne ke liye
- Fraud prevention ke liye
- IRDAI aur government compliance ke liye
3. Data Sharing
Hum aapki data sell nahi karte. Hum share karte hain sirf:
- Insurance Companies: Policy issuance ke liye
- Payment Gateways: Razorpay ke through secure payments
- Government Bodies: IRDAI, RTO compliance ke liye
- ISP Partners: Sirf aapki assigned partner ke saath, aapki consent se
4. Data Security
Hum industry-standard security measures use karte hain:
- 256-bit SSL encryption
- Secure servers with regular audits
- Two-factor authentication available
- Regular security testing
5. Data Retention
- Vehicle/Insurance records: 3 saal (1095 din)
- Account data: Account active rahne tak
- Transaction records: 7 saal (legal requirement)
- KYC documents: 5 saal (IRDAI mandate)
6. Your Rights
- Apni data access karne ka adhikar
- Data correct karne ka adhikar
- Data delete karne ka adhikar (legal obligations ke baad)
- Data portability ka adhikar
- Marketing emails unsubscribe karne ka adhikar
7. Contact Us
Privacy concerns ke liye:
📧 privacy@bimasarathi.in
📞 9310121216
📍 RZ-27, Sita Puri, Pankha Road, Dabri, New Delhi - 110045